LDN London
Formerly the Westminster Society
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Meet the team

Exceptional staff supporting unique people.

We employ exceptional people to support unique individuals to stay healthy, be safe and to live well. Our 500+ employees are recruited based on their ability to put our values into practice every day and in everything that they do.

The leadership team

Our leadership team has personal experience of providing direct support to adults and children with learning disabilities, and their families. This means the day-to-day delivery of services is very real to the leadership team and we work hard to understand the developmental needs of our workforce to ensure the delivery of the best possible care and support to the people using our services.

Gabby Machell, Chief Executive Officer

Gabby Machell

Chief Executive Officer

Chief Executive Officer, Gabby, has over 30 years’ management and leadership experience. She works closely with the leadership team to ensure we achieve our vision and that our values are practised every day, in everything we do. Formerly a Registered Nurse, Gabby joined LDN London (formerly the Westminster Society) in 1987, progressing through the roles of Support Worker, Operations Manager and Director, becoming Chief Executive in 2007. Gabby is a Chartered Manager and Fellow of the Chartered Managers Institute.

Andrew Bown,

Andrew Bown

Director of Finance and ACEO

Andrew is our Director of Finance and Assistant Chief Executive. After leaving university, he became a Support Worker in 1988 and over the years has had managerial responsibility for organisational fundraising, marketing, facilities management, and finance. His role is to develop and maximise our resources for the benefit of the people we support as well as ensuring we have the right infrastructure to meet the demands of a growing organisation. Andrew is committed to delivering services which optimise opportunities for people to lead full and independent lives.

020 8968 7376


Mandy Crowford ,

Mandy Crowford

Director of Services and ACEO

Mandy has been our Director of Services since 2018. Mandy started her professional career as a chef and once qualified she did what many chefs do, she became a support worker. Mandy uses her extensive experience to ensure we deliver high quality services, concentrating on compliance, safeguarding, and development. Mandy is driven by her desire to ensure people with learning disabilities live dignified lives where they experience life’s opportunities in all its forms and can grow, and develop and achieve their dreams and aspirations.

020 8968 7376


Brian Watts,

Brian Watts

Director for People

Brian joined us in January 2019 after having been Vice Principal of a large adult education college. Brian has worked in Human Resources in adult education and the hospitality sector since 1991, and has lived in London since leaving school. The values, mission and ambition of LDN London drew him to this role, and he is excited to join the team. Brian enjoys cycling, hiking and photography. His role is to ensure we have a workforce with the values, skills and flexibility to meet future needs and demands.

020 8968 7376


Tim MacIntyre,

Tim MacIntyre

Assistant Director of Services

Tim joined us in 2005, and has managed many of our services in that time. He is passionate about creativity, leadership and developing people to ensure everyone can achieve their aspirations, both people with learning disabilities and our staff. Tim works to develop innovative tools and training programmes to meet the needs of the department. He has a particular interest in safeguarding, CQC and business continuity. Tim believes in the positive difference that everyone can make given the right support and opportunities.

020 8968 7376


Catalina Ignat,

Catalina Ignat

Assistant Director of Health

Catalina joined our team in 2021 as our health lead. She has a wealth of experience, having worked as a registered general medical nurse, a psychology and nursing teacher, a senior support worker and a registered manager. Catalina prides herself on ensuring people receive the highest standards of care, so they can fulfil their dreams and aspirations, and live the life they want to. She enjoys working collaboratively and believes the best outcomes come from listening to and understanding the unique needs of each person we support.

020 8968 7376



“I started in November 2016 as a support worker, after studying health and social care at university. It’s really nice working with service users, completely different – in a good way – from studying. You get to know everyone. The team push you too – they encourage you. It’s really good – just go for it and do all you can. ”

Jenneh, Newly promoted to Assistant Team Manager